Property Owner Alert Frequently Asked Questions

What will I receive alerts about?

You will receive two types of alerts related to your subscribed title:

• Dealing Alerts – Notifications when changes occur on the title, including updates to encumbrances, caveats, and notices. A dealing refers to any form or document. lodged for land registration purposes. This includes transactions such as ownership transfers, mortgages, or mortgage discharges that require registration on the land title.
• Pre-Settlement Activity Alerts – Notifications when a legal professional initiates a transaction on an electronic title. This occurs when a legal professional engages with an Electronic Lodgements Network Operator (e.g., PEXA, Sympli) as part of a property transaction, such as a sale, refinance, or modifications to an encumbrance.

What is a Dealing?

• ‘Dealing’ refers to any form or document, along with its supporting documents, that are lodged for land registration purposes. This includes any transaction affecting land title, such as ownership transfer, mortgage, or discharge of mortgage, that requires registration on the land title.

What is a Lodgement?

• The submission of specific documents to Land Use Victoria, necessary to register a dealing.

What is a Pre-settlement Activity?

• When a legal professional initiates actions with an Electronic Lodgement Network Operator (e.g., PEXA, Sympli) as part of a property transaction, such as a sale, refinance, or the creation or modification of an encumbrance.

What is a transaction?

• A transaction refers to any action that affects the status of a property title. Transactions are typically lodged for registration with the land registry and can include:
  • Transfer of ownership – When a property is sold or transferred to a new owner.
  • Mortgage registration or discharge – When a new mortgage is added to or removed from the title.
  • Caveats and encumbrances – When a party registers a legal interest in the property, such as an easement or restriction.
  • Subdivision or consolidation – When a property is divided into multiple titles or merged into a single title (this transaction will change ownership and as such trigger the last alert and then cancel the subscription).
  • Rectification - Modifications to one part of the Land Title typically used for correcting errors or mistakes on a title. 

Transactions are usually processed through an Electronic Lodgement Network Operator (ELNO), such as PEXA or Sympli, before being registered on the land title.

What Pre-Settlement Alerts can I expect?

You will receive a Pre-Settlement Activity Alert when a legal professional initiates a transaction on your subscribed title through an Electronic Lodgement Network Operator (e.g., PEXA, Sympli).

This may occur in scenarios such as:

• When your conveyancer begins the process of transferring ownership after a buyer has been finalised.
• When your incoming financial institution initiates a refinance process on your property.
• When a legal professional prepares a dealing affecting your title, such as the creation or modification of an encumbrance.

Receiving a Pre-Settlement Alert does not necessarily mean that a dealing will occur - it simply indicates that a transaction has been initiated.

Note: If you have received an Alert about a pre settlement activity, and you do not have any legal dealings active for your title then you may need to seek the advice of a legal professional.

What dealing alerts can I expect?

You will receive Dealing Alerts when a change is registered on your subscribed title. Common dealing alerts include:

• Transfer of title – When ownership of the property is transferred to a new owner.
• Discharge of mortgage – When an existing mortgage is removed from the title (e.g., after loan repayment or refinancing).
• New mortgage – When a new mortgage is registered on the title.
• Caveat lodgement or withdrawal – When a caveat is placed on or removed from the title.
• Encumbrance updates – When restrictions, agreements, or rights affecting the title (e.g., easements) are modified.
• Notices on title – Any government or regulatory notices recorded against the title.

Note: If you have received an Alert about any dealing activity, and you do not have any dealings active for your title then you may need to seek the advice of a legal professional.

How quickly will I receive alerts after a change occurs on the title?

• Alerts are sent within minutes of the recorded change.

How long will I receive alerts for?

• You will receive alerts for as long as the title in the property alert subscription remains under the same ownership and ownership structure (such as change of joint ownership to sole ownership etc) does not change.

How often will I receive alerts?

• Alerts are sent only when a pre-settlement activity or a dealing occurs on the title in your property alert subscription.

Can I choose the frequency of alerts (e.g., real-time, daily, weekly)?

• No, alerts are sent in near real-time to ensure timely information delivery.

Is there a waiting period before I start receiving alerts after subscribing?

• There is no waiting period. The Property Owner Alert service is activated within minutes of subscribing. You will receive an email confirming your subscription, however, you will only receive an alert if there is a pre-settlement activity, or a dealing registered on your title. <ANCHOR LINK TO What will I receive alerts about?>

How will I receive alerts?

• Alerts are sent via no-reply@landata.online. You may wish to add this email to your address book to ensure the alerts land in your email inbox.

If my property/ title has been subdivided or cancelled, will my existing Property Owner Alert subscription continue, or do I need to subscribe again?

• If your property/title is subdivided or cancelled, your existing alert subscription will no longer be valid. You will need a new subscription to the Property Owner Alert service for the newly created titles that replace the original one, and you wish to monitor.

I have applied for a lost title replacement, and the original title had an active Property Owner Alert. Do I need to re-subscribe for alerts on the new title?

• No, if you have applied for a lost title replacement, your existing Property Owner Alert will automatically carry over to the replacement title. There is no need to re-subscribe.

My paper title was subscribed to the alert, and it is now converted to an electronic Certificate of Title (eCT), Do I need to subscribe to a new Property Owner Alert?

• No, you do not need to subscribe again. If your paper title has been converted to an electronic Certificate of Title (eCT), your existing Property Owner Alert will automatically continue on the electronic title.

Does receiving a Pre-Settlement Activity Alert mean that a dealing will certainly occur on my title?

• No, receiving a Pre-Settlement Activity Alert does not necessarily mean that a dealing will take place on your title. This alert is triggered when a legal professional initiates a transaction within an Electronic Lodgement Network Operator (e.g., PEXA, Sympli), but not all initiated transactions proceed to completion or registration.

Is it common to receive more than one dealing alert when there are activities such as Refinance?

• Yes, it is common to receive more than one Dealing Alert at the same time. This happens when multiple dealings are lodged together in a single transaction.

For example, during a refinance, you may receive:

• A Discharge of Mortgage alert when the outgoing financial institution removes its mortgage from the title.
• A Mortgage alert when the incoming financial institution registers the new mortgage on the title.

Since these dealings are processed together, multiple alerts may be triggered simultaneously.

 Will I get Alerts for all Caveats? 

• You will only get alerts for any dealings (including Caveats) that are registered on your title.

Note: If you have received an Alert about a Caveat, you may need to order a copy of your title for information and then seek legal advice.

 What alerts will I receive if I am selling my property?

If you are selling your property, you can expect to receive the following alerts:

• Pre-Settlement Activity Alert – This will be triggered when your conveyancer begins the transfer process with an Electronic Lodgement Network Operator (e.g., PEXA, Sympli), typically after a buyer has been finalised.
• Dealing Alerts – You may receive alerts for specific dealings, such as:
  • ‘Discharge of Mortgage’ (if applicable) - When your outgoing financial institution removes its mortgage from the title.
  • ‘Transfer’ - of Title after settlement is completed and the dealings are registered on the title (this may take a few days post-settlement).

Once the title in your subscription that was associated to the property your selling has been transferred to the new owner, your Property Owner Alert subscription will automatically end.

What Alerts can I expect if I am refinancing my house/property?

If you refinance the mortgage on your subscribed title, you can expect the following alerts:

• Pre-Settlement Activity Alert – This will be triggered when your incoming financial institution initiates the refinance process through an Electronic Lodgement Network Operator (e.g., PEXA).
• Dealing Alerts – Once the refinance is completed, you will receive alerts for:
  • Discharge of Mortgage – When your outgoing financial institution removes its mortgage from the title.
  • Mortgage – When your incoming financial institution registers a new mortgage on the title.

These alerts help keep you informed of key changes to your property title during the refinancing process.